Contracts or Rules of Engagement (ROE)
Contracts or ROE are both aviation or military agreements that refer to basic principles that must be followed by all members of a team for maximum effectiveness, efficiency and safety.
In the setting of healthcare, we not only need to establish appropriate words and phrases for shared communication; we also need to agree on certain ways in which we execute day-to-day clinical operations and long-term coordination of care. In addition, it is well-established that checklists are excellent guidelines for standardized approaches and consistency. Browse the simple checklists and rules to ensure your clinical experience and outcomes are optimized:
AGENDA (CLINICAL INTERACTION CHECKLIST)
Use the simple agenda checklist to enhance how you interact in the clinical setting. This approach is universal to nearly every environment - a primary care office, a specialist's consultation, a hospitalist rounding, or a surgeon providing pre- or post-operative care.
COORDINATION OF CARE
BODY SYSTEMS
BREVITY PHRASES FOR COMMUNICATION
Contracts or ROE are both aviation or military agreements that refer to basic principles that must be followed by all members of a team for maximum effectiveness, efficiency and safety.
In the setting of healthcare, we not only need to establish appropriate words and phrases for shared communication; we also need to agree on certain ways in which we execute day-to-day clinical operations and long-term coordination of care. In addition, it is well-established that checklists are excellent guidelines for standardized approaches and consistency. Browse the simple checklists and rules to ensure your clinical experience and outcomes are optimized:
AGENDA (CLINICAL INTERACTION CHECKLIST)
Use the simple agenda checklist to enhance how you interact in the clinical setting. This approach is universal to nearly every environment - a primary care office, a specialist's consultation, a hospitalist rounding, or a surgeon providing pre- or post-operative care.
COORDINATION OF CARE
- Self-care - When to treat yourself, What to do, How to determine progress
- Scheduling of Appointments - How to schedule, What to use and When to do it
- Telephone and Online Medicine - Who to contact, What to say, and How to do it
- Diagnostic Testing - What to ask, Where to go, and Who should do it
- Referral Management - What to ask, Where to go and Who to see
- Emergency Department - Who they are, What their goals are, How to act
- Hospital Care - Where to go, What to expect, How to advocate for yourself
- Procedures - When to do it, What to ask for and Who to perform it
BODY SYSTEMS
Medicine and healthcare is broad and diverse. There are many sources of information and misinformation you can receive from healthcare team members, friends and online. Browse through the various mantras I have for my own clinical practice and share them with others if you wish.
BREVITY PHRASES FOR COMMUNICATION
Per the many essays outlined in the SOMA, we can leverage effective, efficient and safe discussions with each other for mutual support and understanding. Dig into the blog for a holistic approach to your heart, mind, body and soul.
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